Sales Skills – America's Service Sales Coach http://www.contractorsalescoach.com "What should we do?" Mon, 16 Mar 2020 19:09:27 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.6 $9 Million Reasons To Attend Total Immersion http://www.contractorsalescoach.com/9-million-reasons-to-attend-total-immersion/ Thu, 25 Jul 2019 16:38:46 +0000 http://www.contractorsalescoach.com/?p=5825

When a person sells this much HVAC equipment in one year, you wonder…

Where do they get their sales training over the rainbow mp3 for free?

Some might say, “They don’t need any sales training!”

Since I know him, this top salesperson would rightly respond, “Tiger Woods still gets lessons.”

Fair enough gratis thriller ebooksen. So the question remains, Where DO they get sales training?

And Rick Picard, who is the #1 HVAC salesperson in the United States would answer,

“At the Total Immersion Summit.”

That’s right herunterladen. Rick is a learning machine. And earning machine. Yet he has taken time to hone his craft – to get even better – at this event.

Would it be worth your time to find out how YOU can get a seat?

That’s why I’m inviting you to attend the upcoming Total Immersion Summit, but I must warn you: this is not for everyone. If fact, it can’t be. First it’s a 5 day course designed to multiply your sales, on average, nearly 3 times. Next, it’s strictly limited to 30 people who say, “I want to become better by learning from the best.”

So, is spending 5 days sharpening skills that benefit the rest of your life worth it? Only you can answer that, but it’s at least worth finding out what it includes.

You know, some won’t click the link at all. Some skeptics will say this is hype. Some don’t attend any training to get better. But if you’ve read this far, that doesn’t include you. So I’d like to include you in one of the 30 seats available. Check it out.

To Your Success,

Joe Crisara

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YOU Be The Judge http://www.contractorsalescoach.com/you-be-the-judge/ Wed, 17 Jul 2019 22:33:41 +0000 http://www.contractorsalescoach.com/?p=5819 I’ll get right to the point because I believe you’re decisive enough to appreciate that.

I’m inviting you to join a special group limited to 30 success-minded contractors who want to improve their careers, income, and lives herunterladen. That’s not an over-statement.

I personally think this course is a fit for you, but maybe not itunes filme in 4k herunterladen. You be the judge.

We’ve done over 200 of these courses, improving along the way to a finely-sharpened edge that pulls you to maximum performance frame for free.

As it stands now, the average sales increase among this group is 278% in 30 days steuern herunterladen. (Documented.) Think of that: Tripling your sales – from right now forward– from a 1 week class.

Now you know why classes fill quickly download music securely and for free. My point is I’d like you in this Total Immersion class where can I download disney plus.

Think what tripling your sales would do for your income, your co-workers, and your life. Yet don’t ponder too long: Seats go to the decisive, which happens to be a trait that we groom for our top students.

This course is powerful, proven, and unique. I’m quite familiar with the other courses out there, yet Total Immersion stands alone. The info at the link will show you why.

You’d expect me to say that, but you’ll also see what other attendees have to say when you click. This is real. It’s happening. The question is – –

Can I count you in? Check it out.

To Your Success,

Joe Crisara

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Options NOT Ultimatums http://www.contractorsalescoach.com/options-not-ultimatums/ Sun, 16 Jun 2019 18:16:05 +0000 http://www.contractorsalescoach.com/?p=5808 din 5008 kostenlos

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Selling On Tough Calls: Multiple Estimates http://www.contractorsalescoach.com/selling-on-tough-calls/ Tue, 22 Aug 2017 04:43:23 +0000 http://www.contractorsalescoach.com?p=5699

That Moment You Realize This Is A Tough Call

Carol looked at me and said, “Just so you know, we’re getting 3 estimates before we make a decision.” Not to be outdone by his wife, Bob yelled, “Four estimates,” as he turned and walked into the other room.  I thought to myself, I haven’t even taken off my shoes yet and this is what I get.  I hate these multiple estimate tough calls.  Just then Joe walked in the door and introduced himself Download the nutrition plan for free.  “Hi, I’m Joe Crisara, the quality control manager.  How are you today, Carol?”

Carol gave Joe that same determined look and said, “I just want you to know that we have 3 estimates lined up this week and we won’t be making any decisions until we hear them all.”

“First, let me say thanks for calling us and for the opportunity to help you and your family with this issue. It’s a pleasure and an honor to be here today and it really means a lot to us that you chose our company to assist you. Carol, can I ask you a question?” “Of course,” Carol said alle tkkg folgen kostenlos downloaden.

“Carol, I really appreciate your honesty about getting 3 prices before making a decision.  We don’t go out for dinner these days without seeing the different options available to us and the prices alongside them thanks to social media and sites like Yelp. They’ve changed the restaurant industry.”

Joe wasn’t phased a bit by Carol’s comment and immediately followed with, “We like to think that we are changing the way service contractors do business with homeowners like yourself as well entspannungsmusiken kostenlos. You said you are only going to get 3 estimates.  Our company gives 6 estimates on every call, kind of like that insurance company where you name your own price.  This way you have all the possibilities right in front of you at the same time.  So why are you limiting yourself to only 3 estimates?”

Carol was a bit stunned and didn’t know what to say but was able to stumble out the words, “We are actually getting 4 estimates.”  Joe just rolled with the punches, but I could tell he was wareing her out brennprogramm für windows vista kostenlosen. “I understand Carol.  I’m not trying to make you feel bad.  It’s just that if I were to show you my 6 estimates instead of only 4, and you liked one of those options, what would happen next?”

“Well, I already made the appointments with the other companies.  We’ve made up our minds.”

“So Carol, if you and Bob found exactly what you liked in one of our 6 estimates you wouldn’t be comfortable in calling to cancel the appointments with the other companies?” Joe replied herunterladen.

“I think if we saw exactly what we wanted we would be fine with canceling the other companies coming out but I find it difficult to believe that you are going to be able to give us exactly what we are looking for at the price we want.  That’s just not usually how things work when we hire service contractors.  That’s why we wanted to get multiple estimates,” Carol admitted diablo kostenlos downloaden vollversion deutsch.

“Carol, thanks again for sharing all that with me.  Can I share something with you again?” Carol nodded.  “Would you believe we hear those exact words… a lot.  Let’s do this.  Let’s make a promise to each other.  You promise to us that Bob and you will have an open mind and listen to all our estimates after diagnosing the system.  We will promise that if you do not find what you are looking for within our estimates that we will not only step aside for the next contractor and help you find the perfect solution that’s right for you and your family yed download.  If I said we could do all that for you, what would happen then?”

Carol said, “Let’s get this thing done.”

Turning Negative Energy Into A Positive

Customers getting multiple estimates creates a lot of negative energy.  That negative energy takes all the air out of the room and leaves technicians feeling drained and defeated, all before the call has even started.  The scenario described above is a true story that resulted in Bob and Carol moving forward with the call.  It went from what was initially viewed in the tech’s mind as a “no opportunity call” to the possibility an opportunity might exist.  The door was left open wimmelbild spiele vollversion kostenlos downloaden pc.

Working these types of calls in this manner is a unique challenge and is not easy by any means. Although the value in learning to handle these types of calls, aside from the obvious possible outcome, is that when it comes time to do an easy call with no negativity, those calls will be a breeze.

The idea of handling this type of tough call comes from two simple concepts, the first being to identify your negative assumption, and the second to confirm your negative assumption with the buyer.  If you can achieve these two tasks, you will reveal your pure motive and your passion to get the job done, allowing them to open up and reveal what’s really going on in their minds too.

Imagine Your People Spending Time With The Best People

Imagine your best sales or service people having the opportunity to spend an entire day learning strategies, mindset and techniques just like the one above, with Joe Crisara and the $7 million dollar residential HVAC-Plumbing & Electrical Replacement Service Advisor, Rick Picard.

Think about it. What would a “day in the life” of the highest performing HVAC service advisor be like?  It’d be like spending a day with Michael Jordan talking basketball, or talking about pitching with Nolan Ryan, or sitting down with Wayne Gretsky exploring hockey.  In this case you and your service or sales people could spend the entire day with Rick and Joe.

What if they (and you) had 1 day where every sales or service question is answered, every strategy is revealed and every problem your people face have a solution given to them?  More importantly, they’d be forging a one-on-one relationship with the “Babe Ruth” of service contracting sales results.  What would building a relationship with the top performer be worth to you and your team?

Well wonder no more, that day is here! Rick Picard and Joe Crisara will host our ContractorSelling.com Super Meeting at Contractor Leadership Live in Cleveland, Ohio on Tuesday, September 12th for a day you don’t want to miss.  A day that will live in history as perhaps the greatest game changer for you and your company.

How much does all of this interactive learning with the best cost? The best part is that all of this is included with your ticket to attend the 3-day Contractor Leadership Live Event!  Our session is leading off the entire Contractor Leadership Live conference and I want YOU to join me there.

3-Day CLL Conference ContractorSelling.com Discount: $245 (reg. $495)

When you register to attend, to get the over 50% discount use the code: EGIA20

So to summarize, you get the entire day with Rick and Joe PLUS you get 3-day access to all the other learning sessions and the CLL exhibit hall all at one bonus price!  It’s like getting two world class events with one ticket! PLUS , as I mentioned you get the over 50% bonus discount off your pass to this event as well!

Again when you register to attend, to get the over 50% discount use the code: EGIA20. Early bird pricing lasts only until August 25th so sign up right now to get the best price.

Click here to attend!

Julie Crisara

P.S. Rick and Joe can’t wait to meet, teach, mentor and learn with you that day. See you soon!

P.S.S. We have arranged for you to get all the audio and videos from this day to have AFTER the day is over so you can listen to this timeless wisdom on your phone on the way home or in your truck between calls.

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The Art of Not Caring (…when you actually do) http://www.contractorsalescoach.com/the-art-of-not-caring-when-you-do-care/ Mon, 07 Aug 2017 18:07:45 +0000 http://www.contractorsalescoach.com?p=5677

It seems like one of those weird, counter-intuitive rules, but it’s true. Removing yourself emotionally from the outcome of a frustrating sales or service negotiation is the winning move when confronted with such a conundrum super mario 3d world downloaden. You’ve probably been there- a wrenching, difficult interaction with someone at work. It could be a superior, an associate or a customer. Afterwards you felt exhausted and also had that electric “fight-or-flight” feeling. It’s not a good sensation, you don’t want this much drama in your life- and especially not at work.

When you feel like you’ve been through the emotional ringer after a work argument, it means that you grasped too tightly to the importance that you assigned to the result adobe flash player download mac kostenlos deutsch. It also means that you closed off your mind to listening to the other person’s point of view, even if it seemed totally incorrect or suspect at the outset. It seems like an impossible contradiction, but it’s not. You should care deeply about your work performance generally, but not care too much about the results of any one transaction foto's download wetransfer iphone.

It’s natural for us to mix our emotions into things that we invest out time and energy into. Even more so when those activities involve making a living and have an element of competition. The big winners in any field, however, learn to divorce themselves from the “scoreboard” as a measure of their value. They also stop seeing others’ actions as being personally against them ö1 broadcast.

A sales transaction can be emotional for the buyer, but it shouldn’t be for the seller- which is you. Train yourself not to care too much or become attached to the result of any given customer situation. Or even interactions with co-workers, suppliers or whomever. When you “need” a certain outcome too much, that desperation makes you appear as if you don’t really hold power and inarguable quality stack ball herunterladen. Real quality never has to beg and scrape. Real quality can walk away today and will get more than enough jobs tomorrow. Buyers are attracted to that because people generally want to go with a winner.

Is ‘Yes’ Your Dirty, Overused Word?

Yes is a nice word and most people feel good saying it download schiff simulator for free. You have to say ‘yes’ a certain amount of the time, otherwise you would never accomplish anything cooperatively with anyone. However, ‘No’ is also a very powerful and effective word and you must be ready and willing to use it, in business and in life, in order to maintain your integrity and self-respect. If you say yes to everyone and everything all the time, what are you saying about the worth of your service and products? What impression are you giving the customer emergency 3 free download full version? When customers expect you to act a certain way and you present the opposite, it is a very powerful thing.

It is a great exercise to tell a customer ‘No’, that you aren’t the right service provider for them, for any of the following reasons.

  • The customer wants the absolute dirt cheap lowest price even if that means slapping together some borderline, flimsy solution that you don’t feel good about ps4 version 6.20 herunterladen nicht möglich.
  • The customer treats you or your company with gratuitous disrespect.
  • The supposed customer is not the decision maker, blocks you from the real decision maker or otherwise plays games using another person- real or made up- as a sticking point.

The best in any business have around 1 in 5 opportunities terminate for unavoidable reasons. Often this prospective customer never really was one simulator spiele kostenlos downloaden handy. No matter what they say or how they act, if you firmly walk away they will respect you more- and you will respect you more!

Be a Mathematician Not a Soap Opera Actor

A warm, genuine smile and a human connection with your customers is good. But draw a line, know the difference between good human skills and becoming emotionally overindulgent. At a certain point in a difficult interaction, approach it like you’re a statistical researcher doing a study süße katzenbilder kostenlosen. Ask the customer questions, picking their brain and collecting data for the future. Your well-being does not rely upon this sale.

There are 4 possible conclusions to a difficult customer interaction and you will see where each one ends up. These are the 4 possible endings:

  1. The customer tells you ‘No,’ they don’t want your services.
  2. The customer tells you ‘Yes,’ they will be doing business with you.
  3. The customer is genuinely interested and wants some more time, in which case you set up a definite follow up appointment. The customer acts rude or dismissive or seems like they’re not really interested but doesn’t have the wherewithal to come out and tell you. They don’t want you to come back to their house and say that they’ll call you. You should probably disqualify yourself by telling them that your company simply is not the right service provider for them.

You might be surprised at what happens when you tell the buyer ‘No.’ If you’ve done your job right, and established credibility, integrity and true confidence they might actually pursue you instead of the other way around.

The best position to operate from is, is the customer worthy of you, not are you worthy of the customer. When you get away from what you need, you can really be of service to what the customer needs. It’s called letting go of your desperate need for victory. And that’s when magic really happens.

For more proven rules for success in the home services industry, attend a Total Immersion program and experience tremendous professional improvement and a rapid increase in your company’s bottom line.

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