“It Has Paid For Itself Many Times Over…”

BY: Joe Crisara

Raising Your Level of Services

“The program is working very well. What we received mostly from your training is how high our expectations should be for our numbers. Several of the guys now have a goal of $20,000 per week in customer solutions AND they are reaching their goals!

I would say the class is a lot more about how to raise your level of services to meet the price you are trying to get. Now I feel as though our customers will always receive the value they want instead of what we were trying to sell them.

This truly gives the customer control and let’s them buy the way they want. The enthusiasm and company pride has also risen since the class.”

Mike Medaglia
Waterworks Plumbing & Heating
Washington Township, NJ

“Screaming endorsement of Joe Crisara…”

BY: Joe Crisara

A Screaming Endorsement

“This is a screaming endorsement of Joe Crisara and his ability to motivate service technicians. The weatherman reports that May was the coldest in 30 years for Charlotte NC.

On the first Tuesday in May we had Joe come in and do his tune up program, here are the results. The best month in the history of our service department. Average of $20,416 per van with few no cool calls, most calls were tune ups. I even had 3 techs call me the next day and thank me for bringing Joe in. Thanks Joe.”

Roger Costner, Owner
Brothers Heat & Air
Rock Hill, SC