Let me take you for a tour of what you’ll learn at the Total Immersion 3-day basic training class…
First before you attend you’ll get our Service IQ test so you can find your baseline service skills.
Then we continue by helping you discovering your strengths and building on them before you attend.
On day 1 you’ll learn the science of communication studied by many major universities that will help you…
- Create interest and desire in your service so your clients will voluntarily commit to your solutions
- Help clients understand what great service is by your actions, not words.
- Eliminate lowball competitors and differentiate yourself with Pure Motive Service
- Learn how to connect with clients by creating Magic Moments to raise their sense of esteem
- Perform real-life repair, maintenance and sales opportunities with your new learning buddies
On day 2 you’ll begin to take action by putting principles into action like…
- The science of verbal packaging to shift the focus onto the value of your service, not the parts
- How to perform a complete hvac, plumbing or electrical system diagnosis
- How to stay “on-code” by being a student of your client so your solutions will be relevant
- Then you’ll learn the science of making and presenting choices to your clients that will be purchased
- Finally, you’ll learn how to bring every opportunity to a conclusion and to get a clear outcome
On the last day of the training everyone will…
- Do a complete service or sales opportunity call from beginning to end complete with objections
- Each student will handle at least 6 different objections or stalls before closing the deal
- Every student will also be video recorded so they can see their presentation when they get home
- Finally upon graduation you’ll receive a signed certificate of completion
After the summit we meet for 4-weeks to coach you through the trials and barriers that happen when you perform the system with real customers back home.
To join me at a Total immersion 3-day basic training sign up now and let’s begin our journey together.