Recently I watched the movie Under the Tuscan Sun, in which they tell one of my favorite stories. Here it is…
“Between Austria and Italy, there is a section of the Alps where it is an impossibly steep, very high part of the mountains. They built a train track over these Alps to connect Vienna and Venice. They built these tracks even before there was a train in existence that could make the trip. They built it because they knew some day, the train would come.”
The following is an excerpt from article which features an interview the the good folks at Plumbinginfo.com did with me (America’s Sales Coach Joe Crisara) in the fall of 2012. Author Sean Kavanaugh was researching sales systems for plumbers in attempt to help those struggling in this economy. He was searching for a true “customer focused” system that would benefit clients and contractors when he came across our material.
I invited Sean to audit the training and he actually attended the 6-day training program with 4 weeks of follow up coaching so he could see first hand how it worked in the field. Sean called me back several times to convey how the results were beyond his expectations.
After seeing these results and how it increased his revenue and also how clients were pleased with the process, he requested this interview and I decided to post it here so those who have visited us but needed more info about our services could understand the motives and science behind our program. Continue reading “Q & A With America’s Service Coach Joe Crisara”→
Whenever I have a task that I don’t want to do, I find anything other than doing that task simply irresistible. Basically I put my head in the sand by doing the things I enjoy like talking to a client on the phone about how to turnaround their sales results or working on a new script to help a company convert more callers into buyers. The time I spend avoiding the work I need to do can be very productive. However, at the end of the week or month or quarter, I am still left with the task I HAVE to do. What’s worse and more dangerous is that now the task seems more daunting because it is so far overdue. Continue reading “The Danger Of Using Work To Procastinate”→
I want to start by saying that I am against government interference in the contracting industry as much as anyone. It is certainly hard enough to profitably operate an HVAC service contracting business without another partner who is guaranteed their profit before the contractor owner has to pay all of the bills associated with each job to reveal if there even IS a profit.
However, one of the places where local government and some dishonest people in the trades makes a mockery of the statutes and laws, is in the area of licensing and permits. The reason for licensing and permits is to protect the public against unsafe work being performed. There is also an element of consumer protection. Local government has registered and tested licensed professionals to protect against unsavory characters that are posing as legitimate service contractors. Continue reading “10 Tips You Can Do To Expose Unlicensed Work”→
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