When Joe and I first discussed the possibility of me writing a “Dear Julie” blog for our Web site, I thought, “What could I possibly have to blog about? Who would want my advice? What if no one sends in any questions for me to answer? Then what, Make up my own?” I spent many hours thinking about what I would say and how I would say it and still felt I had come up with nothing.
The only other time I felt this uncomfortable was one of our very first consulting jobs. Well I should say one we actually got paid for, which was with an East Coast plumbing and HVAC company outside of Boston, MA. Joe had already been to the company several times, going on ride-a-longs with their techs and waxing philosophically, as he often does, when he brought me in to talk about some of the other problems going on in the office. Continue reading “Give Hugs Not Handshakes”